Services

Remote Support

Fast, economical help without waiting for a visit.

Many problems can be solved in minutes from our desk. With Remote Support we manage, maintain and monitor your Macs from our office, and there is no one-hour minimum. We bill in 15-minute increments.

Ideal for

  • Individual Mac workstations
  • Servers
  • Managing and checking backups
  • Troubleshooting
  • Software installation and training
  • Remote and rural locations
  • Off-site employees
  • Help while you travel

How we connect

For ongoing support we can set up a secure VPN to your location so we can reach any Mac on site. Or, for one-off sessions, download our STAT QuickSupport app and grant access each time you need help.

Get the remote support app

How can we help?

Tell us what is going on and we will get back to you quickly.